FAQ

  • How to make sure about the products quality after placing the order?

    You are welcome to visit our factory for mutual understand before the cooperation. Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts from the third party inspection organization.



  • Can Visture products specification meet the needs well?

    We will give you the proposal according to the specific requirments, and provide the options of our standard products which are same or close as your demand. We also provide OEM/ ODM service, brand the products with your logo, and customize the products according to your spedification to meet the needs well.



  • How to order the product and what is the payment terms?

    For the standard products customers can order online, with safty payment terms from Alibaba ESCROW service, and payment will return if items do not arrive. For the OEM/ ODM service please contact sales@visture.com for inquiry. 


  • How to contact Visture for business inquiry or support?

    For business inquiry please contact sales@visture.com, for after sales support, please contact aftersales@visture.com. Should you need instant respond for urgent inquiry or support, please call +86-13714119917 Owen  (Call directly or add Wechat account 13714119917).



  • What services can Visture provide, design, manufacture, or marketing?

    Visture was founded in 2012 and have over 10 years experiences in clean energy industry. Visture provide design, engineering, and manufacture service for global market. Our products are hot sold all over the world with trust worthy quality and competitive price.



  • How long is the delivery time?

    For products that do not require design modifications generally it is 5-10 days when the goods are in stock. or it is 20-35 days if the goods are not in stock. For items need modification or deep customization, the delivery time will be based on the specification.